Operations Director


As Operations Director, Michelle is responsible for the areas of Marketing, Customer Support, Special Projects, Electronic Documents, Quality Programs, and Operations for this fast-growing company.

Michelle received her undergraduate degree from the University of Oklahoma and her MBA, with an emphasis in Finance, from Oklahoma City University.

Formerly the Travel Coordinator for SandRidge Energy, Michelle has considerable expertise in managing a fast-paced environment while meeting high expectations of customers. Currently, she is responsible for Certrec Marketing, for managing the Customer Support team and its interface with customers, for maintaining the ISO 27001:2013 program, and for managing daily operations.

Skilled in marketing, customer support, project management, and web-based tool development, Michelle was instrumental in developing the Certrec Customer Support team, creating the Certrec Brand, and building the Quality Program. She continues to support the evolution of Certrec's many web-based solutions, facilitates daily operations, and sustains durable relationships with our customers.

A former Oklahoma Sooner soccer player, Michelle indulges in many Crimson and Cream activities. She enjoys spending time with her family, water skiing, cycling, and gardening, and is a voracious reader.