Operations Director


As Operations Director, Mrs. Thomas is responsible for Marketing, Training, Customer Support, and Operations for this fast-growing company.

Michelle received her undergraduate degree from the University of Oklahoma and her MBA, with an emphasis in Finance, from Oklahoma City University.

Formerly the Travel Coordinator for SandRidge Energy, Michelle has considerable expertise in managing a fast-paced environment while meeting high expectations of customers. Currently, she is responsible for Certrec Marketing, managing the Customer Support team and its interface with customers, maintaining the ISO 27001:2013 program, and managing daily operations.

Skilled in training, marketing, and customer support, Michelle was instrumental in developing the Certrec Customer Support team, creating the Certrec Brand, and building the ISO 27001:2013 program. She continues to support the evolution of our many Web-based Solutions and helps build our relationships with our customers.

A former Oklahoma Sooner Soccer Player, Michelle indulges in many Crimson and Cream activities - and enjoys as much time as possible with her husband and two young boys.