AICPA SOC Service Organizations - Certrec
SaaS Solutions

Inspection Management System (IMS)

Respond to NRC requests and share information securely.


Why Use IMS?

IMS automates a number of actions in inspection preparation, management, and follow-up that were previously conducted manually by both site personnel and by NRC staff inspectors. The result is significant cost savings in managing inspections. A Regulatory Assurance professional can manage more inspections at a time using IMS than using manual methods.  Based on the experience of our clients, we have concluded IMS provides a realistic savings of $70,000 per site per year. These figures are based on experience and feedback from our clients.

IMS is a complete inspection preparation and management tool. It allows you to respond to NRC requests and share information securely. Certrec’s IMS is FedRAMP compliant. Version 3 is now available! 

Certrec’s Inspection Management System Streamlines the NRC Inspection Process for Users with Version 3

Traditional Inspection Methods

Traditional methods often require the use of multiple different software solutions to collect and manage documentation. This can become cumbersome when dealing with up to a hundred requests in each NRC inspection category.

In the past, hard copies were shipped to the NRC ahead of an inspection. This often required duplicate copies because the inspector would not always return with them. Often a “bag man” trip by the NRC to collect documents prior to inspection. Now, documents are made available for review on the website. This provides a record of information provided in response to the NRC request.

Previously, all information provided to the NRC in hard copy is “in their possession” and subject to being released in response to a FOIA request. Now, information is maintained on a third-party website that is not in the NRC’s possession. NRC inspectors’ access is controlled by the licensee. Inspectors may download documents, and the number of documents subject to FOIA is reduced.

Traditionally, tracking documents were scattered in emails, spreadsheets, someone’s memory, or handwritten notes. With IMS, information is managed in a database with workflow, subscriptions, and a notification center, and is available to all users 24/7.

In the past, manual tracking and notes development for management and team briefings. Now, built-in NRC Request status tracking, Exit Notes Report, and Action Document Summary Report act as reporting.

The old operating experience was dependent on limited details provided by inspection reports and word of mouth between licensees. Now, with the IMS community, there is searchable data to gain insights on details not available in the published NRC reports; insights on individual requests.

Inspection Management System - Certrec

How is Certrec’s IMS Different?

Certrec developed IMS as a web-based tool to allow a plant to use a common website when managing NRC inspections. This tool allows users to quickly develop an inspection preparation package for upcoming NRC inspections, manage inspections by tracking NRC document request action items, and post the requested responses or documents for direct NRC retrieval. Controlled NRC access is managed by each respective utility. In particular, NRC access to each inspection is controlled by the utility to manage exposure to Freedom of Information Act requests. The IMS platform also allows the utility to track internal action items associated with inspections. Utilities within the group have access to the inspection information from all participating members.



  • Report generation to track the status of NRC requests and responses.
  • Controlled NRC access to responses.
  • Automatic notification of NRC users when a response is posted.
  • Creation and tracking of internal action items associated with the inspection.
  • User permission levels to allow varying degrees of access and control.
  • Configurable default settings to remove NRC access at end of the inspection.
  • Pre-populated, scheduled inspections both for new inspections and for modifying existing
  • The ability to research NRC questions and responses from inspections at other participating sites with each site having the capability to permit sharing of inspection information with other utilities.
  • Enhanced file management capability.
  • The ability to upload multiple documents with one transfer.
  • Tablet-friendly access configured to work on iPads or other tablets during meetings.
Certrec's inspection management system - Certrec

Version 3 Features

  • Enhanced reporting and subscriptions.
  • The ability to restrict a file so it will open in a secure PDF viewer.
  • Enhanced inspection preparation package features
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